Challenges of Customer-centricity in China
Why Brands Find it Hard to Use Salesforce in China

Data Silos
in China
Fragmented China data hinders marketing and engagement.

Limited
Personalization
Compliance restricts personalized China customer experiences.

Complex Consent
Management
PIPL consent management in China is challenging.

PIPL Compliance and Data Security
China’s PIPL regulations pose significant data security risks.
Salesforce Without Limits
Leverage the Power of Salesforce in China and Beyond
Partner with CLD to build hyper-personalized customer-centric experiences through Salesforce in China and in APAC.
Local Unification, Global Activation
PIPL COMPLIANCE WHILE USING SALESFORCE IN CHINA
CLD’s solutions ensure compliant data aggregation and activation, adhering to PIPL, GDPR, and other relevant data privacy regulations. Manage consent, data localization, and cross-border data transfers seamlessly within your Salesforce environment.
Enabling Salesforce for China Experiences
BUILT FOR GROWTH IN CHINA & APAC
CLD’s Salesforce add-on solutions are specifically designed to help global brands thrive in the China & APAC market. We provide the tools and expertise you need to navigate the unique challenges and opportunities of the region, driving sustainable growth and success.

Salesforce Sales
for China
Integrate WeCom with Salesforce Sales cloud and Utilize the power of China insights to better engage your leads & contacts at the right time while tracking chat & voice calls from WeCom.

Salesforce Marketing
for China
Integrate China social channels with Salesforce Marketing Cloud and build a customer 360 for china while automating hyper-personalized China customer experiences.

Salesforce Commerce
for China
Build social storefronts and integrate with Salesforce Commerce Cloud to collect purchasing data from China’s ecommerce platforms in real-time and gain insights on channel effectiveness for maximum ROI.

Salesforce Service
for China
Connect China messaging platforms with Salesforce Service Cloud to provide customer 360 to your service teams for authentic & educated chat conversations in one centralized hub.
Explore our Proven Results
How We Have Helped International Brands
Use Salesforce in China & APAC

Complete China digital transformation by connecting all China social channels with Salesforce to automate hyper-personalized customer experiences compliantly.

Build China 360 Profiles for automated segmentation & targeted marketing and using Commerce Cloud connector for Social Commerce in China

Integrate WeCom with Salesforce Service Cloud for a comprehensive and unified clienteling experience for their HNWI clients
Explore our Proven Results
How We Have Helped International Brands
Use Salesforce in China & APAC

Complete China digital transformation by connecting all China social channels with Salesforce to automate hyper-personalized customer experiences compliantly.

Build China 360 Profiles for automated segmentation & targeted marketing and using Commerce Cloud connector for Social Commerce in China

Integrate WeCom with Salesforce Service Cloud for a comprehensive and unified clienteling experience for their HNWI clients
SECURE, RELIABLE, AND SCALABLE FOR YOUR SALESFORCE IN CHINA
DEDICATED SALESFORCE SUPPORT:
Experts at Your Service

SEAMLESS SALESFORCE INTEGRATIONS:
Enhance Your Existing Tech Stack
Our Salesforce add-on seamlessly integrates with your existing Salesforce instance, minimizing disruption and maximizing the value of your existing investment. We handle the complexities of connecting to China’s social platforms.
DATA COMPLIANCE & SECURITY:
Secure Data Residency in China
We prioritize data security and compliance with PIPL and GDPR. Our solution ensures secure data residency in China, mitigating risks and maintaining data integrity. Your data is safe and compliant with our ISO 27001 and MLPS Level III certifications.
Secure Foundation for Your China Market Entry
SECURE, STRATEGIC, AND SCALABLE FOR YOUR CHINA EXPANSION
DEDICATED SALESFORCE SUPPORT:
Experts at Your Service
Benefit from personalized support from your dedicated Global Account Manager (GAM), ensuring a smooth Salesforce integration and ongoing success in the Chinese market. Our team possesses deep Salesforce and China market expertise.
SEAMLESS SALESFORCE INTEGRATIONS:
Enhance Your Existing Tech Stack
We leverage our extensive network of local partners to connect you with key players in the Chinese ecosystem, streamlining your market entry process.
DATA COMPLIANCE & SECURITY:
Secure Data Residency in China
We prioritize data security and compliance with PIPL and GDPR. Our solution ensures secure data residency in China, mitigating risks and maintaining data integrity. Your data is safe and compliant with our ISO 27001 and MLPS Level III certifications.
Unlock Even Greater Potential with CLD’s Integrated Solutions
Tailored Solutions to Supercharge Your Salesforce Performance in China

DATA COMPLIANCE & SECURITY
Ensure your Salesforce data is secure and compliant with China’s stringent data privacy regulations. We provide expert guidance and robust solutions for PIPL and GDPR compliance.

CHINA ENTRY PROGRAM
Expand your market reach with our comprehensive China market entry program. We provide on-the-ground support, strategic partnerships, and expert guidance to help you navigate the complexities of the Chinese market and achieve rapid growth.

DATA-POWERED ENGAGEMENT
Boost your ROI with Data-driven personalization and automation. Our Data-powered solutions help you create hyper-personalized customer journeys, increase engagement, and drive conversions.
Unlock Even Greater Potential with CLD’s Integrated Solutions
Tailored Solutions to Supercharge Your Salesforce Performance in China

DATA COMPLIANCE & SECURITY
Ensure your Salesforce data is secure and compliant with China’s stringent data privacy regulations. We provide expert guidance and robust solutions for PIPL and GDPR compliance.

CHINA ENTRY PROGRAM
Expand your market reach with our comprehensive China market entry program. We provide on-the-ground support, strategic partnerships, and expert guidance to help you navigate the complexities of the Chinese market and achieve rapid growth.

DATA-POWERED ENGAGEMENT
Boost your ROI with Data-driven personalization and automation. Our Data-powered solutions help you create hyper-personalized customer journeys, increase engagement, and drive conversions.
Build Your Customer 360 in China
MAXIMIZE YOUR SALESFORCE IN CHINA
Contact us today to learn more and see how we can help you expand your Salesforce capabilities in China