Your Compliance-First CX Hub for Explosive Growth in China
Transform interactions into lasting relationships with data-powered automation, hyper-personalized journeys, and seamless data integration—all while ensuring PIPL compliance.
The Challenge
Difficulties of Delivering Seamless Customer Experiences in China
Data Siloes
Disconnected China data hinders personalized experiences.
Lack of Automation
Manual China processes are inefficient and costly.
Difficult Personalization
There are many hurdles to creating personalized China customer journeys.
PIPL Compliance
PIPL compliance and China data security are crucial.
Overcoming Barriers to Omnichannel Engagement in China
Our compliance first CX automation hub
fuels sustainable growth in China and globally.
Flywheel is a compliance-first customer experience hub designed to fuel growth in China and globally. Integrate data, automate processes, and personalize customer journeys to achieve maximum ROI.
The Solution
Unifying Data, Automating Journeys, and Building Loyalty in China
WeChat Mini Program Integration
NATIVE EXPERIENCES FOR AWARENESS & ENGAGEMENT
Create engaging mini-programs within WeChat for seamless sales and enhanced customer engagement.
WeChat Mini Program Integration
NATIVE EXPERIENCES FOR
AWARENESS & ENGAGEMENT
Create engaging mini-programs within WeChat for seamless sales and enhanced customer engagement.
WeCom Integration
1:1 CLIENTELING TO FORGE STRONGER RELATIONSHIPS
Connect dedicated agents with VIP clients on WeCom for personalized communication and support.
Salesforce Marketing Cloud Integration
AUTOMATE HYPER-PERSONALIZED CHINA SOCIAL EXPERIENCES
Connect Chinese social channels with Salesforce Marketing Cloud for advanced marketing automation and campaign management.
Salesforce Marketing Cloud Integration
AUTOMATE HYPER-PERSONALIZED CHINA SOCIAL EXPERIENCES
Connect Chinese social channels with Salesforce Marketing Cloud for advanced marketing automation and campaign management.
Data Compliance & Security
MITIGATE RISKS AND MAINTAIN TRUST
Activate customer data for hyper-personalized experiences in a compliant and secure manner, addressing cross-border data transfer challenges.
Real-time Data Analytics
COMPREHENSIVE INSIGHTS FOR DATA-DRIVEN DECISIONS
Gain valuable insights into customer behavior and campaign performance with real-time data analytics.
Real-time Data Analytics
COMPREHENSIVE INSIGHTS FOR DATA-DRIVEN DECISIONS
Gain valuable insights into customer behavior and campaign performance with real-time data analytics.
Case Studies & Testimonials
See How CLD 360 is Driving Growth for Leading Brands
Transformation beyond digitization with hyper-localized experiences in China
Automating omnichannel hyper-personalized experiences with Salesforce on WeChat
Data aggregation, ownership, and activation hyper-optimized for sustained growth
See How Flywheel is Driving Growth for Leading Brands
Transformation beyond digitization with hyper-localized experiences in China
Automating omnichannel hyper-personalized experiences with Salesforce on WeChat
Data aggregation, ownership, and activation hyper-optimized for sustained growth
SECURE, ACCESSIBLE, BUILT TO SCALE FOR HYPER-PERSONALIZED JOURNEYS
DEDICATED SUPPORT:
Experts in Omnichannel Engagement
Receive personalized support from your dedicated Global Account Manager (GAM), ensuring the successful implementation and optimization of your Flywheel omnichannel strategy.
SEAMLESS INTEGRATIONS:
Connect Your Existing Tech Stack
Flywheel seamlessly integrates with your existing tools, including Salesforce Marketing Cloud and WeChat, to enhance your capabilities and streamline your workflows. We handle the complexities of connecting to China’s social platforms.
DATA COMPLIANCE & SECURITY:
Secure Data Residency and Consent Management
We stay ahead of evolving regulations like PIPL and GDPR, providing the support you need to mitigate risks and maintain data security. Flywheel includes robust consent management features. Your data is safe and compliant with our ISO 27001 and MLPS Level III certifications.
Secure, Reliable, and Scalable Omnichannel Engagement
SECURE, ACCESSIBLE, BUILT TO SCALE FOR HYPER-PERSONALIZED JOURNEYS
DEDICATED SUPPORT:
Experts in Omnichannel Engagement
Receive personalized support from your dedicated Global Account Manager (GAM), ensuring the successful implementation and optimization of your Flywheel omnichannel strategy.
SEAMLESS INTEGRATIONS:
Connect Your Existing Tech Stack
Flywheel seamlessly integrates with your existing tools, including Salesforce Marketing Cloud and WeChat, to enhance your capabilities and streamline your workflows. We handle the complexities of connecting to China’s social platforms.
DATA COMPLIANCE & SECURITY:
Secure Data Residency and Consent Management
We stay ahead of evolving regulations like PIPL and GDPR, providing the support you need to mitigate risks and maintain data security. Flywheel includes robust consent management features. Your data is safe and compliant with our ISO 27001 and MLPS Level III certifications.
Tailored Solutions for Seamless Omnichannel Engagement in China
DATA COMPLIANCE & SECURITY
Ensure your customer data is secure and compliant with PIPL and GDPR regulations. Our robust security measures and expert guidance protect your data and maintain customer trust.
CHINA ENTRY PROGRAM
Get on-the-ground support, strategic partnerships, and expert guidance to help you navigate the complexities of the Chinese market and achieve rapid growth.
SALESFORCE & MORE
Integrate Chinese social channels seamlessly with your Salesforce instance to streamline workflows and enhance your customer relationship management capabilities. Maximize the value of your Salesforce investment.
Tailored Solutions for Seamless Omnichannel Engagement in China
DATA COMPLIANCE & SECURITY
Ensure your customer data is secure and compliant with PIPL and GDPR regulations. Our robust security measures and expert guidance protect your data and maintain customer trust.
CHINA ENTRY PROGRAM
Get on-the-ground support, strategic partnerships, and expert guidance to help you navigate the complexities of the Chinese market and achieve rapid growth.
SALESFORCE & MORE
Integrate Chinese social channels seamlessly with your Salesforce instance to streamline workflows and enhance your customer relationship management capabilities. Maximize the value of your Salesforce investment.
Transform Interactions into Lasting Relationships
TRANSFORM YOUR CUSTOMER
EXPERIENCES IN CHINA NOW
Let’s discuss your growth goals and how CLD can help you achieve them. Contact us today for a personalized consultation.
